FNK Kaya Moving Company

They were very late which meant we were only finished around midnight. There were some damages as well

Response from FNK Kaya Moving Company

Hi Bridget,

Thank you for taking my call. I sincerely appreciate your time.

I want to extend our sincere apologies for the team’s delayed arrival due to challenges on the road. Based on our conversation, I understand that the late timing led to minor scratches on your wooden furniture and that unpacking the boxes in the garage took longer than expected, making the experience less than ideal.

We truly appreciate your honest feedback and will use it to improve our service moving forward. Your experience matters to us, and we’re committed to doing better.

Thank you again.

Best regards,
Nhlamulo

Reviewed 3 weeks ago

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2.0

Robin

Centurion

3 bedroom flat move

These guys arrived 3 hours late and ontop of that broke my Creality Halot Pro 3D Resin Printer, then they covered it with a towel so I cant see it, then their "main" guy didnt want to own up to it and they tried to leave quickly whilst squishing all my furniture on a truck that is too small and its sad because I bought them refreshers for the day. I Couldnt reach these people so I ended up contacting WiseMove and they told me that this company marked my case as "Cancelled" to avoid me leaving a bad review, that is a new kind of low from a company doing these things, instead of owning up to the mistake they covered it and avoided me taking actions against them.

That was my Husbands printer he used, he needed it because he was doing robotics for the High Government, I am currently Contacting Wise Move to assist in solving this case coza 2.8k refund is not fon make up for a 10k damaged item.

You guys knew what you did and you tried to cover it up, that is utterly disgusting service you guys gave me. Considering you were overcharging me for around the corner move which I had to beg to lower the price and I regret using this company, I wouldnt recommend anyone using FHK as they might just come 3 hours late with a small truck , give you horrible service and then stop you from contacting them, if this doesnt get resolved Il push you to legal actions, because I cant accept that somebody else that might not have that kind of money you broke to go thru this. I will not use you guys ever again and I will make sure I advise others to do the same.
Have a good day.

Response from FNK Kaya Moving Company

Dear Robin,

Thank you for reaching out and sharing your concerns. We want to assure you that we still have your contact details and will be contacting you directly to discuss this matter and find a way forward.

Regarding your 3D printer, our team followed the instructions provided at the time of the move, ensuring that all items from the selected rooms were relocated, including the printer. We were not informed that it needed to be handled differently due to sensitivity to sunlight, as something melted and the printer was not necessarily broken. Additionally, at the time of the move, no blame was placed on FNK Moving Company for any damage to the printer, even from our direct communication via WhatsApp.

That being said, as a customer-centric company, we are committed to addressing your concerns and working towards a resolution. We will be in touch with you shortly to discuss this further.

Best regards,
Nhlamulo
FNK Moving Company

Reviewed 1 month ago

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7.5

Courtney

Lethabong

Feedback received, but no comments left.

Reviewed 1 month ago

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9.0

Brendan

Randburg

Guys were helpful and caring. We encountered a few issues that included a wrong street and rain, but they did not complain. Thank you FNK Kaya. Will definitely use your service again.

Reviewed 1 month ago

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8.5

Kyle

Pretoria

Positive feedback received, but no comments left.

Reviewed 1 month ago

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9.5

Tapiwa

Germiston

Queen size bed-base and mattress, A TV stand, Shelf with desk, Dishwas...

I was very happy with the service, the guys took care of my belongings and were adaptable as issues arose.

Reviewed 1 month ago

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8.5

Priven

Zwartkoppies

Positive feedback received, but no comments left.

Reviewed 1 month ago

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9.5

Theo

Boksburg

They did a great job! Was impressed with their efficiency!

Reviewed 1 month ago

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Gemma

Johannesburg

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thanks for the review Gemma

Much appreciated

Reviewed 2 months ago

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9.0

Thami

Pretoria

Positive feedback received, but no comments left.

Reviewed 2 months ago

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8.0

Phillip

Pretoria

Could have sent a bugger truck.

Reviewed 2 months ago

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Kwenadi

Pretoria

Three quarter bed, Large chest of drawers, Medium shelves, Double bed,...

Positive feedback received, but no comments left.

Reviewed 3 months ago

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Deidre

Midrand

My move was seamless. The guys were thorough and fast. They knew what was expected and did it. These guys were superb.

Response from FNK Kaya Moving Company

Thank you so much for your kind words, Samantha!

We’re thrilled to hear that your move was seamless and that our team exceeded your expectations. Providing thorough, efficient, and top-notch service is always our goal.

Wishing you all the best in your new space!

Reviewed 3 months ago

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Kelli

De Deur

Amazing company! Will definately use them again.

Response from FNK Kaya Moving Company

Thank you so much, Kelli!

We’re thrilled to hear you had an amazing experience with us. We look forward to serving you again in the future!

Reviewed 3 months ago

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9.5

Mignonne

Sandton

Double bed and base, Headboard, Chest of drawers, 2 side tables, 2 car...

Positive feedback received, but no comments left.

Reviewed 3 months ago

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Nessa

Johannesburg

I used FNK Kaya for my move.What an absolutely wonderful experience.The movers were very well organized,they worked quickly and efficiently.I was very impressed by the professionalism and good nature of the gentleman.Thank you for assisting with my move.

Response from FNK Kaya Moving Company

Dear Nessa,

Thank you so much for your kind words and for trusting us with your move! We’re thrilled to hear that you had such a positive experience. Our team takes great pride in delivering efficient, professional, and friendly service, and it’s wonderful to know we met your expectations.

Wishing you all the best in your new home!

Warm regards,
The FNK Kaya Team

Reviewed 3 months ago

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Neuwem

Grootfontein Country Estates

Double bed, 3 seater sofa, Washing machine, Microwave, Fridge, Tv, TV ...

The team was very helpful and made the move so easy for me. Asked if I needed help with things that couldn’t fit in the car even though I didn’t list them they still took them. I am very grateful for them and making my move such a breeze. Definitely recommend and will be using them again.

Response from FNK Kaya Moving Company

Thank you so much for your kind words! We’re thrilled to hear that our team could make your move smooth and stress-free. Going the extra mile is what we aim for, and we’re so glad we could help with the additional items. We appreciate your recommendation and look forward to assisting you again in the future!

Reviewed 4 months ago

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Terrence

Vanderbijlpark

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thanks for the review Terrence
Much appreciated 🙏🏼

Reviewed 4 months ago

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Nikayla

Pretoria

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thank you for the positive review Nikayla
Much appreciated 🙏🏼

Reviewed 4 months ago

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Keabetswe

Centurion

Great service,perfect time management and good communication. Amazing team.

Response from FNK Kaya Moving Company

Thank you so much for the positive feedback, Keabetswe. We are delighted to know that we were able to meet your expectations.

Reviewed 4 months ago

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Paula

Johannesburg

Queen bed, three piece couch, washing machine, fridge, TV, TV stand, ...

Great service will definitely use these guys again!

Response from FNK Kaya Moving Company

Thanks for the positive feedback Paula

Much appreciated 🙏🏼

Reviewed 5 months ago

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Jabulani

Vanderbijlpark

Excellent job. The driver was professional and the guys helped with loading and offloading the furniture. Thanks so much.

Response from FNK Kaya Moving Company

Thank you for the positive feedback Jabulani
Much appreciated 🙏🏼

Reviewed 5 months ago

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9.0

Monique

Pretoria

Outstanding and friendly!

Reviewed 5 months ago

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Anika

Pretoria

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thanks for the positive review Anika
Much appreciated 🙏🏼

Reviewed 5 months ago

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Sasha

Edenvale

Double bed, Fridge, Tv, Microwave, Clothes

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thank you Nasasha for the positive feedback

Much appreciated 🙏🏼

Reviewed 5 months ago

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Lusanda

Pretoria

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thanks for the review Lusanda
Much appreciated 🙏🏼

Reviewed 6 months ago

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9.0

Nischol

Lethabong

Great communication in the lead up to moving day. The team took good care with the items. I would use the team again.

Response from FNK Kaya Moving Company

Thanks for the positive feedback Nischol

Reviewed 6 months ago

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9.5

Ruchelle

Brakpan

Very satisfied .

Response from FNK Kaya Moving Company

Thanks for the positive feedback Ruchelle

Reviewed 6 months ago

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Quintin

Pretoria

And the team went the extra mile to ensure my 3m x 3m couch gets into my house and is placed where it's needed. Thank you team

Response from FNK Kaya Moving Company

Thank you for the positive feedback, Quintin. We are pleased to hear that the team was able to meet your expectations.

Reviewed 6 months ago

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Mpho

Johannesburg

Boxes, reception desk, chairs and tables

The moving crew was absolutely fantastic! They were punctual, efficient, and incredibly helpful. They went above and beyond to ensure a smooth move, even taking extra care with our fragile items. Their professionalism and positive attitude made the entire process stress-free. I couldn't recommend them more highly.

Reviewed 6 months ago

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Monalisa

Sandton

Very happy with the service I received

Response from FNK Kaya Moving Company

Thanks for the positive review Monalisa
Much appreciated 🙏🏼

Reviewed 6 months ago

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9.0

Tsenge

Johannesburg

Double bed, Double bed, Sleeper couch, Kitchen cup board, 43 inch tv, ...

Good service from the team. They even arrived early and worked efficiently to make the move easier.

Response from FNK Kaya Moving Company

Thank you for the positive feedback, Tsenge. We are happy to hear that the team was able to meet your expectations.

Reviewed 7 months ago

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Olothando

Johannesburg

Excellent work

Response from FNK Kaya Moving Company

Thank you for the positive feedback Olothando

Much appreciated 🙏🏼

Reviewed 7 months ago

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8.5

Balegu

Johannesburg

Happy with the service, great communication & pleasant staff.

Response from FNK Kaya Moving Company

Thank you for your feedback and support, Bale.

We are happy to hear that you are satisfied with our service and communication.

Reviewed 7 months ago

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Mpumelelo

Pretoria

10 out of 10 for both the owner and the moving team, everything was smooth!

I asked the owner for assistance with packing my belongings and he was happy to make the arrangements.

The movers arrived earlier than expected but they called beforehand to let me know that they were on their way.

All in all, the service from beginning to end was friendly and efficient. The owner is willing to answer any questions you might have before you even accept the quote. This makes it easier to plan and you're definitely getting value for money.

Thank you so much for everything!

Response from FNK Kaya Moving Company

Thank you so much for your glowing review!

We're thrilled to hear that your experience with us was smooth and satisfactory. It's great to know that the early arrival and the proactive communication worked well for you. We strive to provide friendly and efficient service from start to finish, and we're glad it made your move easier. Your kind words about our value for money and willingness to assist mean a lot to us. Thank you for choosing us and for taking the time to share your positive experience!

Reviewed 7 months ago

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9.5

Davina

Randburg

King bed x1, King size head board x1, L shape sofa x1 large, Tv stand ...

The guys were excellent, they even called a bit earlier to check if I was ready (which I was not, and they had no problem coming later). I lived on the 2nd floor so two flights of stairs. My big fragile items were also nicely bubble wrapped as well (fridge, washing machine, etc). I also had some items in storage (4m² unit) which they had to pack up. They took care when packing and unpacking. All in all, packing, and unpacking took about 2 and half hours, with about 30minutes travel time, so 3 hours total, very efficient as well. Highly satisfied. 👌🏼

Response from FNK Kaya Moving Company

Thank you so much for the review!

We're happy to hear that you were highly satisfied with our service. Our team always aims to provide efficient and careful service, and it's great to know that we've met your expectations. We appreciate your feedback and look forward to helping you again in the future!

Reviewed 7 months ago

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Dineo

Centurion

The service provider communicated an hour before arriving to confirm my availability and arrived 10 before time. Excellent service. Thank you

Response from FNK Kaya Moving Company

Thank you so much for the review! We're thrilled to hear that our communication and punctuality met your expectations.

Your satisfaction is our top priority, and we appreciate your feedback. If you need anything else in the future, please don't hesitate to reach out. Thank you!

Reviewed 7 months ago

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9.0

Wendy

Pretoria

All was very good, especially on such short notice. The mover's however broke my plant pot, but did reimburse my promptly, so all good. I'm happy

Response from FNK Kaya Moving Company

Thank you for the review, Wendy. Much appreciated.

Reviewed 7 months ago

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Garth

Pretoria

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Dear Garth,

Thank you for your positive review. We are delighted to hear that we met your expectations. 🙏🏼

Reviewed 8 months ago

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5.0

Naomi

Randburg

Feedback received, but no comments left.

Reviewed 8 months ago

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Bronwyn

Johannesburg

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Thanks for the positive review Bronwyn.
It was an honour working with you 🙏🏼

Reviewed 8 months ago

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Tineke

Pretoria

I have NEVER been so impressed with ANY company I have ever had to deal with. These guys know how to move!
They were 45min early, so impressed. Packed up a whole 2 bedroom double story house in 45min. Unpacked in 50min
They moved a double story house to another double story house 30km away in under 3 hours.
I would HIGHLY recommend them!!!

Reviewed 8 months ago

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9.0

Zulukw

Sandton

King size bed set, Dining set, 2x chairs, Indoor plant, Dishwasher, Ou...

Although your drivers arrived an hour earlier than agreed, but all went well. Thank you very much for factoring in a service, which although was not initially requested, but was essential, especially where the fridge was concerned. Thank you!

Response from FNK Kaya Moving Company

Thanks for the positive review Lwazi
It was a pleasure working with you 🙏🏼

Reviewed 8 months ago

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Monique

Sandton

Would highly recommend them!

Response from FNK Kaya Moving Company

Thanks for the positive review, Monique.

Reviewed 9 months ago

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Nompumelelo

Pretoria

Heavy solid wood Dinning table and 10 chairs

Positive feedback received, but no comments left.

Response from FNK Kaya Moving Company

Dear Nompumelelo,

Thank you so much for your positive feedback! We are thrilled to hear that you had a great experience with FNK Moving Company. Your satisfaction is our top priority, and we are delighted to know that we met your expectations.

We look forward to serving you again.

Best regards,
The FNK Moving Company Team

Reviewed 9 months ago

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Nomfundo

Midrand

Wonderful service, great communication.

The team had me moved in under 2 hours!

Would definitely use FNK again!

Response from FNK Kaya Moving Company

Thank you for your wonderful review Nomfundo

We're thrilled to hear that our team provided great communication and efficient service. It was our pleasure to help with your move, and we look forward to serving you again in the future.

Reviewed 9 months ago

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Nontsi

Sandton

Very prompt and efficient service. I enjoyed working with them

Response from FNK Kaya Moving Company

Dear Nontsi,

Thank you for your wonderful review! We are delighted to hear that you found our service prompt and efficient. It was a pleasure working with you, and we look forward to assisting you with any future moving needs.

Best regards,
The FNK Moving Company Team

Reviewed 9 months ago

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Ronald

Randburg