Breakdown in communication after me specifying that my item should be bubble wrapped which did not happen
Reply from Hip Hop Truckin’
Hi, this is not true. Your item was bubble wrapped and we have photos to prove it, which were also sent to you before delivery. Your review makes no sense:
Communication 4 - we can show how many phone calls and messages were made
Care of goods 10 - we apparently never wrapped it so we should not get a 10
Professionalism 2 - care of goods and punctuality you gave 10. There should be a correlation between the 3 categories.
We actually took the photos of the bubble wrap as we had a feeling that you would have an issue with something.
This after you bargained a R50 reduction.