I make it a priority to support black-owned businesses whenever possible, and I was pleased to see several options available on Wise Move, a platform I hadn't used before. Unfortunately, I selected the wrong company to support. While the move itself was fairly ok besides somethings they could do better , the movers insisted on relocating a very heavy couch without removing its legs, resulting in damage to my new place. Although the owner initially agreed to fix the damage, he has since gone silent and become unresponsive. It's not the damage that bothers me most, but the lack of honesty and integrity, which is why I cannot recommend this business.
Reply from MPS Logistics & Deliveries
Hi Thato,
I am really sorry about what transpired. As I have already explained what lead to us not honoring our appointment after you had postponed. However the the unplanned
circumstances from my side should not be an excuse at all. My unconditional apologies. I hope the you are satisfied with the fix / patch I did to the hole on your wall.
Please feel free to be in contact with me if you are still not satisfied or anything I may assist with.
Kind regards
Reviewed
1 month ago