Communication started well with UltraRides , however on the actual day of the move things did not quite go right. A different vehicle than expected was provided which created frustration and discomfort. Better communication on the change could have been provided. Further to this unfortunately some of my items did get damaged in the process of the move.
Response from Ultra Rides
Good day Noluti,
I would like to apologies for all the things that did not go right during your move particularly the broken plate and the misunderstanding regarding the vehicle.
I appreciate and value your feedback and will take corrective measures to ensure that the same mistakes are not repeated in future.
Kind regards,
Tony
Reviewed
8 months ago