Rock Steady Services

thank you for the good review Andries- we appreciate your business !

Thank you for the great review Fabia, we appreciate you business !

Thank you for the great review Chris, glad we could help !

Thank you for the good review Kagiso

Thank you for the good review Anton, we appreciate your business .

Thank you Marlett for the great review !

thank you for the great review Ilanza !

thank you for the great review Silvio, We appreciate your business !

Hallo Thandeka , thank you for your positive review. Please let us know how we can improve our service . Kind Regards - Petrus

Thank you Clifton for taking time to review our service. Please let us know what we can improve on in order to get a 10/10 rating. Kind Regards

Thank you for the good review Athistan !

Thank you for the good review Thomas, Glad we could help !

Hi Sharon, thank you for the positive review!

Thank you for the very good compliment Lancia, We appreciate it and thank you for your business !

thank you for the great review Kier- We appreciate your business.

Thank you for your support and the great review Kabelo

Thank you for the nice compliment Sanam- Glad we could help and thank you for trusting us with your car !

hi Mumuni, thank you for the great review ! We appreciate your business .

Hallo Dustin, Thank you for the great score - It was a pleasure doing business with you !

Thank you for the great compliment, Aldrizhuante. We really appreciate it.

Thank you for your feedback,Warren. We apologise again officially for the delay in delivering your vehicle. Our aim is always to adhere strictly to our scheduled times, unfortunately, two seperate breakdowns delayd us. I assure you this is not the norm. I called you straight away. When I said Life happens we have to do the best we can, I offered you three alternatives. One was to refund you all your money, As you know, there were no other trucks available to deliver your car sooner . We did deliver the car within 3 days as promised on the alternative plan. We went out of our way and made a plan to assist you as best we can. We did not just walk away. On the care of goods score, I believe that your car was delivered in fantastic condition and would like to ask you to reconsider your score of 6 when the car was delivered without a scratch.
On the score of 2 on communication we were in contact all the time and you were updated of the progress all the time.
We are implementing new strategies to improve service delivery and to prevent this kind of delay in the future. We hope to have another chance to serve you with our improved standards. - Kind Regards, Petrus

Thank you for the great review, Mahali. Please let us know what we could have done to get a full score. We appreciate your business.

Hi Lara, thank you for the positive review and thank you for your business!

Thank you for the positive review, Sonja. We will strive to achieve a full score next time!

Hi Leon, thank you for the very nice compliment ! We are so happy to hear that you are happy with the service ! Thank you for the support.

Thank you for the great review Jejane, we appreciate your business !

Hello Refiloe,

We are so sorry that your furniture was damaged in the accident. Like I mentioned to you in our last telephone call, we are still waiting for the insurance, and the vehicle is also still awaiting repairs. Although no one was hurt, it is very inconvenient and we understand your frustration. I have been following up with the insurance and will advise you of the outcome as soon as I hear from them.

Thank you for the positive review, Leandra. We appreciate your business.

Thank you for the review Merike,please let me know what we could have done better in order to get a 10 scoring all round ?

Thank you, Juanita, for the great review and compliment. Glad we made you happy!

thanx for the great review Vernon, glad we made you happy .We appreciate your business .

Thanx for the good review Sandile, Glad we could make you happy.

Hello Rannon, thank you for the understanding, patience, and grace you have shown us. We appreciate your support.

thanx for the great review Moja ! We appreciate your business .

Thanks for the great review, Karabo. Glad we could help.